How Long Will It Take to Receive My Refund?Updated a year ago

We understand that receiving your refund promptly is important to you. Here's what you can expect:

Once we receive your returned item at our warehouse, our team will inspect and process it. This usually takes about 10 business days — a bit of time is needed to ensure everything is in order.

After processing, we will initiate the refund to your original method of payment. The time it takes for the refund to appear in your account can vary depending on your bank or credit card issuer, but it typically takes around 5 business days.

In total, from the moment we receive your return, you can expect the refund to be completed within 15 business days.

Please Note:

Keep an eye on your email, as we will send you a notification once the refund has been processed.

If you haven’t received your refund within the stated time frame, please contact our customer service team here for assistance. We’re here to ensure your experience is hassle-free and will help track down any delays.

We appreciate your patience and are committed to ensuring your refund is processed as quickly as possible.